Gatwick airport has opened new facilities at its South Terminal which it says will “get each passenger through security in under five minutes”, with travellers able to choose from security lanes according to screens displaying queue times.
The new £45 million security area has been gradually opened in stages over the summer, but was officially unveiled today by Theresa Villiers, minister of state for transport, and features 19 lanes which Gatwick says will allow almost 5,000 people per hour to pass through security, at a rate 25 per cent quicker than previously.
Passengers swipe their boarding passes to access the security area, where there are 15 standard lanes, two dedicated lanes for familie4s with young children and those with reduced mobility, and two premium lanes.
New technology includes large plasma screens with instructions in five languages, access gates which can take boarding cards or smartphones displaying compliant boarding barcodes, and colour coded lanes with screens displaying queue times.
The new security area is part of a £1.2 billion investment programme at the airport, with the North Terminal also set to unveil expanded check-in and baggage facilities.
Report by Mark Caswell