Sleep and spa, Westin style

1 Mar 2008 by business traveller

If you can’t go to the spa, the spa comes to you.

Westin Hotels & Resorts has launched a new in-room pampering programme, raising the bar on personalised luxury and comfort. Developed by the chain’s spa team, it consists of providing a stylish, portable spa bed and basket filled with sensory items to be enjoyed before, during and after the massage.

The spa bed, developed in partnership with Oakworks, was inspired by the iconic all-white 10-layer Westin Heavenly Bed. It measures 31 inches, wider than the typical models and is outfitted with a heated AeroCel Padding topped by plush double fleecing and Heavenly Bed linens. A fully padded face cradle completes the experience. And just below it is a small self to contain a bowl of flowers and soothing aromatherapy oil.

Before the appointment, a staff member takes down information about guest preferences. Then about 40 minutes before the appointment, Westin staff deliver a spa basket holding water, flower, CD with customised relaxation music, a healthful treat such as dark chocolate and a note explaining what to expect as well as relaxation tips.

A selection of plant-based aromatherapy oils and room sprays for the guest to choose for the treatment is also offered. “This service is ideal for business traveller who often have a small window of time for pampering,” says Sue Brush, senior vice-president of Westin Hotels & Resorts.

In Asia-Pacific, the programme is currently in place in Westin properties in Beijing, Shanghai, Sydney, Melbourne, Fiji, Langkawi, Bangkok, Guam, Bali and Auckland among others. The roll out continues.

The service joins a host of initiatives aimed at personal renewal recently introduced by the chain.

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