[Anonymous]

[icenspice]

On Monday I was on a flight from LHR T3. After checking in at a kiosk out popped my final destination tag along with my boarding pass.

I have done this before at Oslo, Frankfurt and LHR T1 and have no problem doing so….but I still have to join a queue and hand over my bag.

Does this really save the airline in question time?

[NTarrant]

I thought the same when I checked in in Paris for an AF flight to AMS, printed boarding pass and luggage labels only to hand them over to an agent who checked our ID!

Having said that I found the Air New Zealand domestic system quite good. Get boarding passes and luggage labels and then just place them on a conveyor belts and that is it. There were a couple of staff floor walking and helping people if they needed it. That was a few years back now, might have changed.

[slotski]

Agree with NT. I flew ANZ domestic and it was genuinely self service.

[Simon01]

Air New Zealand’s checkin for both domestic and international
all kiosk based,works really well and beats those queues !
Hear there is more innovation on the way from this kiwi carrier to make
the airport a little easier

[icenspice]

Seems Air NZ has a good system in place. After all, I had already scanned my passport at the kiosk so all check-in formalities had been completed. Although the ‘bag drop’ queue was short, I still had to present my boarding pass and ID.

[Author]

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