United Airlines – Overbooked flight…Create Topic


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This topic contains 116 replies, has 35 voices, and was last updated by  CathayLoyalist2 1 day, 5 hours ago.

Viewing 15 posts - 1 through 15 (of 117 total)
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  • #801440

    Jackanory
    Participant
    #801441

    Tom Otley
    Keymaster

    Yes, quite a few different angles – in terms of camera views, on this one

    https://www.yahoo.com/news/united-passenger-forcibly-removed-flight-refusing-give-seat-134930951.html

    Very shocking – we’ll have to see what the full story is….

    #801443

    Tom Otley
    Keymaster

    #801446

    Tom Otley
    Keymaster

    United’s response follows

    This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened. We are also reaching out to this passenger to talk directly to him and further address and resolve this situation.” – Oscar Munoz, CEO, United Airlines.”

    #801450

    canucklad
    Participant

    Well they say there is no such thing as bad publicity.
    This story clearly banishes that theory into the dustbin.
    And the lawyers must be wringing their hands with glee. As opposed to the UA employees who’ve clearly lost the plot.

    #801453

    travelworld
    Participant

    If the flight was overbooked and full how come he was sitting in a seat?

    #801455

    travelworld
    Participant

    Ah, just read the original story. They wanted him to give up his seat for a United employee. Blimey….

    #801459

    Flightlevel
    Participant

    There was a United motif of flying ducks, they obviously haven’t changed their attitude to their customers!

    #801462

    FDOS_UK
    Participant

    Good grief, I hope he takes them to the cleaners.

    #801464

    PeterCoultas
    Participant

    Fly the friendly skies and get beaten to a pulp on the ground….totally disgusting as a long term UA executive frequent flyer…

    #801501

    rferguson
    Participant

    From what I understand there was a deadheading crew that needed to be on that flight to operate a return flight the following morning and for whatever reason (whether it was a last minute thing or an oversight) no one knew anything about them until the flight was boarding.

    United could have obviously resolved this by offering generous compensation – which apparently it didn’t. The irony being it will likely cost them thousands times more now. It is absolutely shameful the way they handled it.

    #801502

    rodders
    Participant

    Not sure what is worse, the person dragging the passenger or the police official saying “way to go” what a dreadful scene….I will certainly never fly United, not sure I like going Stateside much these days either!

    #801510

    JohnnyG
    Participant

    No matter which version of film is seen it is a sad indictment of both United airlines and the law enforcement agents involved. Firstly I hope the passenger is ok and does take them for millions. One issue is why were passengers allowed to board before United offered $800 to anyone who gave up their seat, surely it would have been better at the gate. Secondly if the passenger does sue, who would it be against, United airlines, the law enforcement agency involved or both? Could other passengers also sue for distress as well?
    Oscar Munoz, CEO of United states ‘Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened. We are also reaching out to this passenger to talk directly with him to address and resolve this situation.” It will be interesting to see how the situation is resolved and whether it hits United’s share price.

    #801561

    Tom Otley
    Keymaster
    #801562

    Tom Otley
    Keymaster
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