finally made it back, after being told 11.30am depart, then 12.30, then absolutly no way until after 3 went back to the lounge to be told 10 mins later boarding..oh the joys of it all…..
I’d buy you a beer to welcome you home, if I wasn’t in KSA 😉
That’s one to write down to experience
Steve
Just a thought – how many hours after the scheduled arrival time, did you actually arrive in CAN?
You may wish to have a look at EU261/2004, for long delays are now compensated in the same way as cancellations.
No great help, but 600€ (if applicable) would be worth trousering.
DoS, was 8 hrs late into CAN going out and 9 hrs late returning back to NIA
Have a look for the outbound then, sounds as if the return was probably ‘extra-ordinary’ circumstances.
You may be in for 600€.
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2004:046:0001:0007:en:PDF
DoS, I am sure you are right,
Anyone know which email address to send my claim to at KLM? to avoid it getting dropped into to ether…
