[Mark Caswell]

Just received from the Heathrow press office:

“After nine years as CEO of Heathrow Airport, John Holland-Kaye has informed the Board of his intention to stand down as CEO during 2023.

“The Board would like to thank John for his exceptional leadership since 2014, building a strong management team, developing a consumer-focused culture, improving cost efficiency and putting Heathrow at the forefront of global aviation’s decarbonisation. The transformation of the airport during John’s time as CEO has been recognised as Heathrow won a number of significant awards including: Sunday Times top 30 employer; one of the top 10 airports in the world (voted by passengers); and edie’s Sustainable Business of the Year Award.

“Three of the most significant successes of John’s tenure were the development of the plan for Heathrow expansion that secured overwhelming Parliamentary approval, successfully navigating the business through the COVID-19 crisis and the recovery in demand, and his leadership in putting aviation firmly on course for net zero by 2050.

“The Chair of Heathrow Airport, Lord Deighton said:

“John has been an extraordinary leader of Heathrow. During the past nine years, he has worked tirelessly and collaboratively with shareholders, Ministers, airlines and other stakeholders to ensure the country can be proud of its ‘front door’. The Board would like to put on record our gratitude to John for his dedication and commitment to Heathrow throughout his tenure as CEO.”

“The Board has now initiated a selection process for John’s replacement. In order to ensure a smooth handover, John will remain as CEO until his successor starts in post.”

[AMcWhirter]

In fact this news was broadcast hours earlier. LBC 97.3 for example, soon after 0900.

It’s a surprise seeing as John Holland-Kaye was speaking at the AOAC conference just two days ago and gave no inkling he was about to leave.

[LondonAndy70]

I wonder whether “John Holland-Kaye informed the Board of his intention to stand down as CEO during 2023” or did the Board inform John Holland-Kaye of their intention that he stand down…..

[Mark Caswell]

Copenhagen airport boss appointed new CEO of Heathrow

[esselle]

CPH has always been a clean, efficient and customer friendly airport.

LHR is a messy, complex and gridlocked airport with a dollop of politics to top things off.

I wish the new CEO luck, but think he will have his hands full.

[AndrewinHK]

CPH is a tiny airport compared to LHR, Manchester and Stansted have more passengers than CPH. My trips through CPH in the last 12 months, on 1 occasion I waited for bags for more than 1 hour, with the baggage carousel displaying our flight info, but the flights bags finally delivered to another, the whole arrivals hall was crowded and chaotic. The second was much less busy but bags still took 45 + mins. It’s a nice airport in the departure area, very Nordic, wood accents everywhere, but it’s a minnow in comparison.

1 user thanked author for this post.

DerekVH

[AndrewinHK]

Interestingly Copenhagen was just ranked as having 50.88% of flights disrupted, and was 3rd worst in Europe. Heathrow had 40% of flights off schedule according to passenger rights company Airhelp. Seems Heathrow employed a new CEO with a worse track record.

[Author]

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