My parents flew with this airline, and they actually didn’t mind the lack of “luxuries”.
Actually, my dad claims to have been able to lie across 3 seats and sleep the entire flight! No one bothered him to ask which meal he needed, since none were provided. This was Copenhagen-Boston, round trip.
Besides some minor delays, there was nothing at all wrong with flying with them. Remember, if you cut costs, you can’t expect things to run 100% perfectly. Hopefully there is no hit upon safety, I think federal regulations prevent that.