Eurostar now has a new website incorporating ThalysBack to Forum
Eurostar.com has been revamped to include Thalys with whom it merged several months ago.
Besides the core routes the new display allows customers to book through tickets to Cologne, Avignon, Lyon and Strasbourg.
But don’t hold your breath.
Although these would be through tickets a change en route is needed and this increases the overall fare and journey time.
It’s also possible for the first time to book Thalys tickets separately such as Brussels-Cologne, Brussels-Paris or Amsterdam-Paris to give three examples.
The website reports that “soon£ there will be a revised Club Eurostar reward scheme which would include both operators.
Hannah’s report dated January of this year covers the new brand.29 Sep 2023
The new company officially launched today.
So when travellers click Thalys.com they will be transferred to Eurostar.com
Some customers, especially those based outside Europe, may wonder what’s happening.
I say that because Eurostar and Thalys retain there separate liveries. In Thalys’ case the only difference is the word “Eurostar” replacing “Thalys” at the front.
Mark Smith of Seat61 fame says, “As their merger becomes more visible, we’re going to have to talk more about ‘Eurostar Eurostars’ and ‘Thalys Eurostars’.
“This could all get a bit confusing …”1 Oct 2023
There has been a change to Club Eurostar and it’s a negative one.
One reader tells me “It appears Club Eurostar has doubled the number of points required for all redemptions … halving the value of members’ existing balances. And also points transferred from other programmes, e.g. Amex.”
And now @eurostar_help (an unofficial site) has tweeted this “makes it twice as hard to redeem free tickets. You now need to spend £830 for a one-way ticket.”2 Oct 2023