Emirates Dubai Connect – who is eligible?
Back to Forum- This topic has 5 replies, 3 voices, and was last updated 13 Jun 2018
at 16:04 by LuganoPirate.
-
- Author
- Posts
- Skip to last reply Create Topic
-
EU_FlyerParticipantHi there
I’d be grateful if someone could enlighten me about who is eligible for this free stopover service. The EK website is vague as to which booking classes apply and I’ve been on hold with the call centre for 30 mins and now given up.
If anyone knows which booking classes apply or don’t apply I’d be grateful for an update. I don’t want to book a long layover on the fare I’m considering if I can’t get this offer. The website isn’t helping me either during the booking process with any reference to the service.
And yes, I’ll be in economy. Suffering. Painfully. Oh. Woe. Is. Me.
Many thanks in advance.
13 Jun 2018
at 11:45
FDOS_UKParticipant[quote quote=870311]Hi there
I’d be grateful if someone could enlighten me about who is eligible for this free stopover service. The EK website is vague as to which booking classes apply and I’ve been on hold with the call centre for 30 mins and now given up.
If anyone knows which booking classes apply or don’t apply I’d be grateful for an update. I don’t want to book a long layover on the fare I’m considering if I can’t get this offer. The website isn’t helping me either during the booking process with any reference to the service.
And yes, I’ll be in economy. Suffering. Painfully. Oh. Woe. Is. Me.
Many thanks in advance.[/quote]
EUFlyer, I’m a bit out of date with this (3 years+) so please take this only as a very general guide and check it out with EK.
Edited to add: PS, IIRC, have have to collect your hotel voucher at the departing airport and not on arrival at DXB.
It used to be available for all classes (FJY), and was based on the elapsed time between arrival and the next scheduled departure to destination.
I only used for J flights to Africa, but IIR, the magic number was 6 hours – it was longer in Y, but I can’t remember the number. If the long layover was caused by pax preference (i.e. you didn’t leave on the next available flight), then you were not entitled.
Sorry I can’t be of more assistance.
13 Jun 2018
at 11:52
LuganoPirateParticipantThis link informs it is available to Y pax, but it seems to depend on the fare you paid.
https://www.emirates.com/english/before-you-fly/dubai-international-airport/dubai-connect.aspx
Hope it helps.
13 Jun 2018
at 12:28
EU_FlyerParticipantMany thanks Lugano and FDOS.
I have also found that (vaguely drafted) page and also the reference to the service being offered subject to there not being a shorter connecton available (as FDOS rightly points out).
My hopes of a Dubai stopover courtesy of EK are dashed.
13 Jun 2018
at 15:21
LuganoPirateParticipantEmirates also offer stopover packages, you can break your journey for a short stay in Dubai at no extra cost.
Go to bookings – advanced bookings – multi destination, then your journey. I just booked:
mxp=jnb
jnb – dxb
dxb = mxpYou’ll see the fare for the leg to dxb then the next leg will show no extra cost.
The difficult part was booking the Dubai stay. Call centre say they don’t have the information, go on the web to web chat, who in turn said I need to speak to the call centre!!
In the end I booked with booking.com (much cheaper than through the EK site) and I anyway have the chauffeur drive, so no real hassle.13 Jun 2018
at 16:04 -
AuthorPosts