[Anonymous]

[LINDAMAGOWAN]

IT IS ALWAYS A PLEASURE TO BE PICKED UP FROM HOME IN A CHAUFFEUR DRIVEN CAR WITH NO STRESS TO THE AIRPORT. CHECK IN AND LOUNGE ACCESS WAS SEEMLESS AND ALTHOUGH NOT DIRECT BOARDING TO THE GATE, WE WERE INFORMED IN PLENTY OF TIME.

ON BOARD THE CABIN CREW WERE EXCELLENT AS IS STANDARD ON EMIRATES, AND I LIKE THE PERSONAL TOUCH OF HAND SERVICE. IT MUST BE MORE DIFFICULT FOR THE CREW TO ORGANISE BUT IT IS PLEASANT FOR PASSENGERS.

THE ONLY PROBLEM IS THE SEAT ON B777. THEY ARE LIE FLAT, NOT FULLY FLAT SEATS SO THEY ARE UNCOMFORTABLE TO SLEEP IN. AND THERE ISN’T THE STORAGE SPACE AROUND THE SEAT EITHER OR MINI BAR. AFTER EXPERIENCING THE A380 SEATS I DON’T THINK I WILL TRAVEL ON EMIRATES UNTIL THEY ARE STANDARD ON B777 OR THEY INTRODUCE A380 TO THE JOHANNESBURG ROUTE. THE SEAT IS THE MAIN REASON TO TRAVEL BUSINESS CLASS NOT THE SERVICE, I AM A SILVER CARD HOLDER SO WOULD PREFER TO STANDARDISE ON EMIRATES BUT I THINK I WILL TRY QATAR AIRLINES NEXT AND TRY THEIR 5 STAR PRODUCT NOW THAT THEY ARE PART OF ONE WORLD ALLIANCE.

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