[Tom Otley]

Worrying story…

Air Canada app data breach involves passport numbers

Air Canada’s app has suffered a data breach resulting in the suspected loss of thousands of its customers’ personal details.

The airline has warned that users who had entered their passport details into the product may have had that data stolen.

Experts warn that the theft of such information would pose a serious ID fraud risk….

Air Canada says

Air Canada has asked Mobile+ app users to reset their accounts as a security precaution. Due to the large volume, some customers may experience a delay in the process to change their passwords. We ask customers to be patient and assure them their data is protected and not accessible to unauthorized users. We apologize for the delay. Please wait several hours and try again.

We detected unusual login behaviour with Air Canada’s mobile App between Aug. 22-24, 2018. We immediately took action to block these attempts and implemented additional protocols to protect against further unauthorized attempts. As an additional security precaution, we have locked all Air Canada mobile App accounts to protect our customers’ data.

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