What makes this Radisson property unique in Riyadh?
Firstly, due to its prime location, it has easy access to Riyadh International Convention and Exhibition Center. Our extensive meeting and event spaces, fully equipped with state-of-the-art video walls, high-resolution cameras and high-fidelity speakers, are perfectly suited for hybrid meetings. The design elements of the hotel, from the breathtaking entrance to the tasteful decor in the guest rooms, deliver a feeling of modern luxury. Lastly, our service culture goes beyond the ordinary by taking ownership of guest experiences, anticipating their needs and delivering personalised service.
What are some of its features that specifically appeal to business travellers?
Guests staying in our executive rooms and suites can take advantage of our 24-hour business lounge which provides business travellers with additional amenities such as a private check in/check out facility, complimentary breakfast as well as tea, coffee and snacks served throughout the day. Over at Camel Step Café, it doubles up as a coworking space which offers daily rates for startup founders and freelancers looking for a quiet place to work and network with like-minded entrepreneurs. The daily rates include unlimited coffee and snacks, business centre services, high-speed wifi, valet parking, complimentary printing services and use of the meeting room for one hour. We also have a variety of high-tech meeting and event spaces that can cater for conferences, seminars, or any business gatherings.
What are the primary challenges that you face when operating this property?
Operating in a fast-growing environment like Riyadh where new hotels pop up almost every second day, it is only natural that one would experience employee turnover challenges. We have created an environment where we prioritise the training and development of each employee and show them a career path. Through this, we are empowering our team to make decisions without any fear of consequences. This enables us to have a positive work culture and environment where our employees have room to be themselves. Not only does this curb employee turnover, but it also has multiple positive effects on the guest experience.
What are your property’s key leisure as well as F&B options?
Key leisure offerings include B-Shred Club which is a state-of-the-art separate male and female fitness centre offering tailored personal training for guests and local residents, a luxurious spa that offers a variety of massages and treatments, and a stunning indoor swimming pool. As for restaurants, on the second floor, The Terrace has delightful tapas-style barbeque comfort food, accompanied by a massive screen to showcase sports. Camel Step Café in the lobby serves locally roasted, single-origin speciality coffee and pastries. Al Diriyah Restaurant meanwhile presents international cuisine infused with local flavours.
What are some of the key source markets for visitors to your hotel?
Due to our location and being connected to the Riyadh International Convention and Exhibition Center, we have quite a wide variety of source markets and it very much depends on the specific events or exhibitions taking place there. Domestic travellers from within Saudi Arabia are an important source market – they include event attendees, government officials, and individuals visiting for leisure purposes. Furthermore, the GCC visitors are important to us especially the large consulting firms travelling frequently to Riyadh on business.
What are the upcoming plans for your hotel?
We are excited to announce that we have plans to expand our catering division and launch outside catering services. We will provide a variety of offsite menu options that will cater to all types of events such as sit-down dinners, barbeque evenings, cocktail functions and coffee breaks. We will also launch our garden as a venue for functions and events in the coming winter months.
