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Anonymous17 Feb 2016
There was a time, a few years ago, when I didn’t like using the easyJet website, because I found it a bit clunky.
What a difference in recent years; I have recently made a few bookings and was reminded how it has matured into a stable and easy to use platform, with underlying systems that automatically re-allocate me from an exit row into a different numbered exit row, in the event of equipment change.
How does everyone else find the experience?17 Feb 2016
I have never flown with them and was checking out their site for flights LGW-NCE in July. I was trying for ages to see the Flexi fares but they just would not come up.Then I saw in the small print they can only be booked within 120 days of travel.It would be smart if they were a bit more upfront with this info.17 Feb 2016
“Flexi tickets… can only be booked within 120 days of travel.”
Never knew that, you learn something everyday and thanks for sharing it.
Edited: I support your comment that this should be displayed more openly.17 Feb 2016
Another interesting thing about the website is that if you want the seat next to you to be kept free, you simply book it.
Obviously you would need to pay for two seats, and seat selection for each of them, but there’s nothing stopping you if you like having the middle seat free.17 Feb 2016
The other part of the booking process that is not clear for a first timer relates to hold baggage. When you add a hold bag are you adding it for one or both sectors on a round trip ticket ? I assume the latter but it should be spelt out.17 Feb 2016
You’re both right about the hold baggage, it is inconsistent with seat selection, which is offered sector by sector.
Edited: East Coast, yes the fee applies to both sectors on a two sector booking.
The Ryanair website is better in this respect.17 Feb 2016
With baggage fees Easyjet are coming out more expensive than BA so they will probably have to wait a bit longer for my business.I doubt this will impact their share price though…17 Feb 2016
Yes, you just book two seats and put your name on both of them in the passenger section. It didn’t used to be possible, but the change was made about 18 months ago, I was told.17 Feb 2016
Easyjet are a bit naughty as they charge the passenger taxes for the empty seat….not strictly legal, but they say the fare is the appropriate charge. On the other hand, BA charge the fare without the passenger charges and taxes. The booking has to be made thru the Exec Club.
Just done a couple of short-haul return BA flights, in the Em Exit row, on full sectors, and the Comfort Seat that I had booked was empty on each sector. So, lots of space and legroom. Much better and cheaper than CE. The system worked well.17 Feb 2016