Measuring security wait at T5
Back to Forum- This topic has 4 replies, 4 voices, and was last updated 2 Sep 2014
at 06:55 by Str8Talking.
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HappytobeSilverParticipantWas bemused today when went through Fast Track Security at T5. Passengers are required to scan their boarding pass before entering the security search area and then invited to do so again before placing their bags on the rollers which takes it through the X ray scanner ‘ in order to measure the time taken to get through security’. Problem was that after scanning their BP, passenger may have to wait to place their luggage on a tray and then as was the case today, wait another 7 minutes before their baggage actually went through the scanner and they too were able to do so. Somewhat disingenuous in terms of measuring time taken to get through security?
1 Sep 2014
at 22:25
RichardBParticipantAt heathrow immigration i’ve also seen a system where people at the back of the queue are given a card and they hand it in at the desk so that the time queuing can be written down.
This I found quite hilariously quaint since at my local airport (Helsinki) queuing time is measured by tracking the bluetooth MAC address of people walking past a sensor at the start of the queuing area and similar sensor at the other side. Enough people have bluetooth switched on for this to be quite accurate and the time is displayed on a web page: http://www.finavia.fi/en/helsinki-airport/terminals/security_control/2 Sep 2014
at 03:16
LuganoPirateParticipantAt Milan Malpensa I always thought the first scan at the entrance to the the Fast Track was to check I could use the lane and the second was a backup check. I now understand why they are always so keen for me to scan my boarding pass immediately rather than first unload my iPad, pockets etc and put my bags on the belt. The time between the scans is less than a minute but in fairness I never had more than two people in front of me.
Mt Bluetooth is always switched off, unless I’m in the car for the hands free phone, as is wifi and mobile data unless I’m in the lounge, in order to save the battery. Mind you I’m probably unique in this and I’m sure one person more or less won’t affect their statistics!
2 Sep 2014
at 05:35
Str8TalkingParticipantI would certainly like to hear from BAA why it considers the start of the x-ray screening process where the “end-scanners” are placed, to be the end of the security process! Why aren’t the scanners placed at the end, after you pick up all your items? Surely that’s a more accurate representation!
2 Sep 2014
at 06:55 -
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