Tried & Tested

Hotel Check: Shangri-La

31 Oct 2009 by intern22

WHAT’S IT LIKE? Guests can expect the upscale ambience and quality of service that the Shangri-La chain is known for. This hotel is fresh out of months of renovation, so frequent travellers who make this five-star property their regular home base during their stay in the Malaysian capital, will see subtle and refreshing changes in the classy interiors.

WHERE IS IT? A 45-minute drive from the Kuala Lumpur International Airport, the 28-storey hotel is located in a lush tropical garden in the heart of the business and shopping district.

HOW MANY ROOMS? 662 rooms and suites.

Horizon Club Executive Room

ROOM FACILITIES The room is tastefully decorated with amenities well placed with the business traveller in mind. It has a full-size executive writing desk with ample room for a laptop, and the workstation includes a fax, printer and copy machine. A plus point is that in-room high-speed internet is free. Other amenities include a fully stocked minibar, IDD phone with bathroom extension, flat-screen TV with in-house movie and cable channels, safe and many more.

The Horizon Club Rooms that occupy the hotel’s top five floors upped the level of service by several notches, with private check in and check out and personal concierge services. The Horizon Club Lounge on level one offers complimentary wireless internet, secretarial services, complimentary use of a meeting room for two hours per day and many more.

F&B Cinnamon is a 20-seat coffee bar; Lemon Garden Café for all-day dining with a choice of Malaysian, Indian, Chinese and Italian cuisine; Restaurant Lafite for Western fine dining; Zipangu for Japanese; and Shang Palace for Cantonese cuisine. After-dark chill-out areas are the lobby lounge, the Poolside Terrace and the Pub.

Horizon Club Lounge

BUSINESS FACILITIES A full-service business centre with supporting secretarial staff is on hand. Internet facilities, boardrooms and computerised workstations are also available for guests’ use.

There are 13 functions rooms with full convention facilities and AV systems. The pillarless Grand Ballroom seats up to 2,000 in a theatre-style setting for seminars.

LEISURE FACILITIES The works: fully equipped gym and spa, swimming pool, tennis, massage, steam sauna and hydropool. For those who like a relaxing stroll in the park, the KLCC Park is nearby.

VERDICT Excellent and efficient service is part of this hotel’s DNA.

PRICE CustomStay best available rate is from MYR520 (US$150) per night (room only) in December.

CONTACT 11 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia, tel 60 3 2032 2388,

Gigi Onag

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