Flight review: Air France B777-300ER business class

Air France business class

BACKGROUND

Air France launched its newest business class seat in 2014. It is only available on select B777-300ERs and B777-200ERs. Whereas the superior version reviewed here is fully flat, the older angled lie-flat version is still flying on A380s, A330s and A340s, as well as B777-300ER and B777-200ER that have not yet been retrofitted. Seats on these planes don’t all have aisle access either, as are configured 2-2-2 or 2-3-2, whereas the new seats are 1-2-1, meaning more space and ease for passengers.

CHECK-IN

I checked in the day before my flight via the Air France iPhone app but wasn’t able to save my boarding pass to my Apple Wallet. Instead I had it emailed to me. I arrived the main international terminal at 1550 – my driver dropped me at the entrance with the Air France signpost so it wasn’t far to check-in.

There were four Sky Priority desks open for premium passengers and I was seen to within a couple of minutes. I was issued with two boarding passes (I was connecting through Paris – click here to read my review) and my luggage through-checked to London. Business class passengers can take two pieces of hand-luggage plus two in the hold, while first class passengers can take two as hand luggage and three in the hold.

I made my way downstairs via a set of escalators to security. Despite staff saying it was busy, it wasn’t too bad. There was a checkpoint where a guard looked over my documentation and then various snaking lanes leading to screening. No liquids were allowed, laptops had to come out and shoes and jackets needed to be removed. All passengers had a go through a full body scanner. Staff were polite and efficient. I then took a shuttle train to Terminal A, where my gate (22) was located, and the Air France/KLM lounge was conveniently located opposite.

THE LOUNGE

Air France business class lounge Washington DC

The Air France business class lounge was spacious and airy with floor-to-ceiling windows facing the aircraft stands and taxiways. I picked a seat near the window with US plug sockets easily accessible in the floor. There was a decent spread of snacks and light food laid out on counters, including ramequins of crudite vegetables, nuts, pretzels, a fridge full of sliced fruit and desserts, various sandwiches on crunchy French bread, chicken pasta, roasted potatoes, cheese and cold cuts.

Air France business class lounge Washington DC

Passengers could help themselves to soft drinks and iced water, lemonade and iced tea, or ask for free alcoholic beverages from the staffed bar. There was wine, champagne and various spirits and liqueurs. Wifi is free but you need to input a password. There were newspapers, magazines in English, French and Dutch, plus showers and toilets.

BOARDING

I got on with some work until an announcement in the lounge called passengers for boarding at 1730. I waited until 1740 and walked over to the gate where staff checked my documentation and ushered me through. All passengers boarded via the same airbridge, which took them into the galley between the two business class sections. I was in seat 17A so turned right into the larger of the two cabins.

Air France B777-300ER

As I was unpacking my belongings a member of crew offered to hang my jacket and coat – all passengers are provided with a hangar and on their seat, which was a thoughtful touch. I stowed some of my items in the handy cupboard by the window, which is where the over-ear headphones are kept and a built-in mirror. I also plugged in my laptop to the universal power outlet and charged my mobile battery pack from the USB socket.

Air France business class B777-300ER

There were pillows and cotton coverlets (but no undersheets) wrapped in plastic, a small bottle of water, the offer of Taittinger Brut Reserve champagne or orange juice, newspapers, hot towels, and amenity kits with socks, slippers, a shoe bag, eyemasks, earplugs, toothbrush, toothpaste, mouthwash, and mini Clarins creams. Menus were also handed out. (Orders for food and drink were taken after take-off.)

Air France business class amenity kit

THE SEAT

Arranged across two cabins (rows three to six and nine to 20), business class seats are configured 1-2-1 (A, E-F, L) so that all have direct aisle access, are forward facing and recline into fully-flat beds.

Each is well-designed, private and spacious with a good amount of storage and surfaces to place things, as well as a generous area to stretch your legs and feet into when you recline you bed (it doesn’t feel as much like a coffin as on some other airlines I’ve experienced). There is no bar on board, though.

Air France B777-300ER business class seat

Window seats are angled towards the window, unlike Virgin Atlantic Upper Class, and the walls of each unit are high enough to block out views of other passengers, which I liked. 16-inch IFE screens pop out of the wall in front at an appropriate angle for watching movies.

Air France business class B777-300ER

While they are touchscreen, there are also handheld touchscreen remotes/monitors for controlling or watching other entertainment (such as the moving map) simultaneously. There are reading lights built in and storage under the ottoman for shoes. There was no wifi on board, although Air France is in the process of installing it across a portion of its long-haul fleet, including some B777s.

WHICH SEAT TO CHOOSE?

The benefit of the newer Air France business class seat is all have direct aisle access so choosing where you sit generally comes down to whether or not you prefer having a view out of a window (which I do). As the middle seats are angled inwards they also feel a little less private, so in my opinion the window seats are best if you are travelling alone. You might want to avoid rows six, nine and 20 as these are closest the galleys and washrooms. The business class cabin at the front feels more private as is just four rows. It also means you will probably disembark quicker.

Air France business class fully flat bed B777-300ER

THE FLIGHT

The captain came on at 1800 to say the flight would take seven hours to get to Paris CDG, which is quicker than the outbound flight, which takes about eight hours. Click here to read a review of Air France’s first class La Première product.

The plane pushed back at 1810, taxied for a while, waited and then took off at 1830. Once at cruising altitude, crew began a drinks service. I ordered a G&T. Boxes of salted nuts and cranberries went alongside, as well as a mise en bouche of Balik salmon with Granny Smith apple on a white china spoon. Tables were set with white cloths at 1935 and a second drinks service began. Jean-Marie Massaud designed the tableware for first and business class.

Michelin-starred chef Daniel Boulud has overseen the design of the business class menu. Dinner continued with an appetiser of marinated shrimp with Armagnac foie gras, walnut bread, fig and cocoa jelly (I had ordered a special meal in advance so started with fruit and salad).

Air France business class vegetarian meal

There were three main courses: pan-seared tournedos in wild mushroom sauce with Anna potatoes; Basque-style chicken with chorizo, bell peppers and saffron rice; and a vegetarian red pepper gnocchi in a creamy pesto sauce (I chose this and was a little underwhelmed).

Air France business class meal B777-300ER

After, you can order two types of cheese and/or the chocolate Truffon cake. For people who want to get to sleep as soon as possible, there is an express menu of the appetiser, cheese and dessert delivered at the same time.

Air France business class cheese

Wines are chosen by sommelier Paolo Basso, and wine authors and experts Thierry Desseauve and Michelle Bettane. Champagne is Taittinger Brut Reserve. Only one of two whites was available – the 2014 Chablis, Domaine Long Depaquit Albert Bichot, Bourgogne.

The other one listed was the 2014 Pouilly Fume Les Deux Cailloux, Fournier Pere et Fils, Loire. The Vallee du Rhone rouge was a 2014 Chateauneuf-du-Pape Les Eyglieres, Ogier, while the Bordeaux red was a 2012 Haut Medoc Chateau Paloumey.

The drinks menu lists the Glenlivet Founder’s Reserve, Jack Daniel’s, an “aniseed aperitif” (Pernod?), gin, vodka, rosso vermouth, Tesseron cognac “XO selection lot 90”, Calvados hors d’age, Bas Armagnac Chateau du Tariquet Folle Blanche aged 12 years, Pear Eau de Vie, Green Chartreuse, Graham’s Tawny 10-year-old port, Heineken, various soft drinks and three types of French water (Evian, Perrier and Badoit). Coffee is Segafredo and Tea is La Collection des Thes Fauchon.

I finished dinner at about 2115 when the cabin lights were dimmed, and settled down for a few hours’ sleep at 2145.

There wasn’t much time for rest as the cabin lights came back on at 1215, about 90 minutes before landing. Breakfast was served but I didn’t eat as wanted the extra sleep. Passengers that can either have a tray of fresh fruit, pastries, “dairy products” rolls, butter, jam, juice, tea or coffee, or simply quick coffee and croissant served up to 30 minutes before landing.

ARRIVAL

The aircraft began its descent just after 0100, landing at 0130 (0730 local time). There was a 15-minute taxi to the stand followed by a five-minute wait to disembark from steps at the front of the plane. A shuttle transferred passengers to Terminal 2E where all transfer passengers had to pass through security again before heading, in my case, to the lounge (K). There are two other business class lounges for Air France (L and M).

VERDICT

Even after being spoilt by flying out on Air France’s incredible first class La Premiere cabin, I remained impressed by the airline’s business class experience, which is an improvement on its older version. The product is private and well-designed, with a good entertainment system, great champagne and comfortable fully-flat bed. The food could have been tastier, although it was fresh. The only problem with this overnight flight is the short journey time, which means you will feel jetlagged on arrival. I look forward to Air France flights equipped with wifi.

FACT FILE:

SEAT CONFIGURATION 1-2-1 (A, E-F, L)

SEAT WIDTH 22-28 inches

SEAT RECLINE 180 degrees

BED LENGTH 77.5 inches/6.45ft

PRICE Internet rates for a return business class flight from Paris to Washington DC ranged between £3,592 and £5,258 in May.

CONTACT airfrance.co.uk


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  • No mention at the start of the article of the route being flown … 🙁
    Great to see AF ‘hard product’ now appearing as a market leader ahead of BA & Virgin.

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