Southwest Airlines

Southwest offers compensation to elite travellers affected by computer problems

A-List and A-List Preferred customers who were denied priority boarding last week due to a computer problem will be compensated with frequent flyer miles

Jet Blue Airbus A320

Taking care of customers benefits airlines’ bottom line

A new study claims that those U.S. airlines that treat their customers the best are also the most financially successful

Wednesday, August 2, 2017

southwest

Revamped Ft. Lauderdale concourse set to debut in late June

The new concourse at Fort Lauderdale-Hollywood International Airport with five additional gates for Southwest Airlines will be open by June 30

Tuesday, June 6, 2017

Southwest Airlines

Southwest gets fewest customer complaints of US airlines

The low-cost carrier was rated “Most Satisfactory Airline” in a recent study by personal finance website Wallet Hub

Wednesday, April 12, 2017

Southwest Airlines

Southwest carried the most passengers in the US in 2016

More than 150 million travellers flew with the US airline last year, pushing the carrier ahead of American Airlines in terms of total revenue passengers

Thursday, April 6, 2017

Busy airport

US air travel hit record high in 2016

A record number of passengers flew on domestic and foreign airlines serving the United States in 2016, according to a report from the US Department of Transportation

Thursday, March 30, 2017

Southwest Airlines

Southwest Airlines to launch Cincinnati services

The nonstop routes will fly from Cincinnati to Chicago Midway and Baltimore Washington airports from June 4

Tuesday, January 10, 2017

Budget airlines opened the most new routes in 2015

Ryanair and Easyjet added 99 routes each last year

Wednesday, January 13, 2016

American to combat LCCs with ‘no frills’ fares

The airline is targetting the more than half of its passengers who fly just once or twice a year and purchase tickets based on price

Wednesday, October 28, 2015

Southwest aircraft

Boeing confirms Southwest as launch customer for B737 Max

The US low-cost carrier has ordered 150 of the new-engine B737 Max aircraft, with the first delivery scheduled for 2017

Tuesday, December 13, 2011