SpiceJet has introduced a e-Gate facility at Bengaluru Airport that allows passengers to scan their boarding passes (soft or hard copy) at an automated e-Gate present at the boarding area.
It is the first Indian airline to introduce this facility that completes the entire boarding process within ten minutes, compared to the usual 25-30 minutes approximately.
“At BIAL, we are constantly working on new technologies that will, in turn, help airlines provide a superlative service to their customers. The e-Gate boarding facility is one such innovation that will enable passenger delight,” says Hari Marar, president – airport operations at Bengaluru Airport.
Netra Venkateshwaran
