Yesterday, Mumbai International Airport (MIAL) installed self-check-in technology to help ease long queues at check-in counters during rush hours.
Manufactured by SITA, Scan&fly machines are designed on the plug-and-play concept wherein they can be easily installed onto check-in desks, thus working with space optimisation.
Maneesh Jaikrishna, SITA’s vice president of India and the subcontinent, says, “Travellers globally have shown a strong preference to use technology to help them through their journey. Travellers in India are no exception.”
The facility is currently available to passengers flying Air India, Jet Airways, SpiceJet, GoAir and Indigo, who have already checked in online. The machines enable them to tag and drop their check-in baggage before heading towards security and boarding.
Rajiv Jain, CEO of MIAL, says, “MIAL would like to maintain and grow its position as the most innovative airport in India, using technology to optimise the current airport infrastructure and manage the rapid growth of passenger [numbers]. SITA’s Scan&Fly fits the bill perfectly, allowing the airport to use proven self-service technology to speed up the baggage process while providing passengers with more self-service options along their journey.”