News

Cathay Pacific and Dragonair introduce self-service bag drop

8 Apr 2016 by Clement Huang

Cathay Pacific (CX) and Dragonair have introduced a new self-service bag drop facility at Hong Kong International Airport that allows passengers to check in baggage by themselves.

Following instructions on the screen (which include baggage rules and restrictions)

The new process includes printing the baggage tag, tagging the luggage and dispatching the luggage accordingly. It is open to passengers who have completed their check-in process online or using the self-service check-in kiosks.

Currently, the service is limited to CX premium economy and economy customers travelling to select destinations, including flights to Bangkok, Kuala Lumpur and Singapore, and also to Chiang Mai, Fukuoka, Kota Kinabalu, Okinawa, Penang and Phuket for Dragonair economy passengers.

Tagging the baggage

Five self-service bag drop machines have been set up near CX’s counters in Aisle C at Hong Kong International Airport, with another four machines at Dragonair’s counters in Aisle H. 

The airlines will work closely with the Airport Authority Hong Kong to expand the service to more routes in phases. CX will also be looking to introduce the service to international markets, with machines in Amsterdam and Singapore slated to follow next.

For more information, visit cathaypacific.com and dragonair.com

Clement Huang

Loading comments...

Search Flight

See a whole year of Reward Seat Availability on one page at SeatSpy.com

Business Traveller March 2024 edition
Business Traveller March 2024 edition
Be up-to-date
Magazine Subscription
To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below
Polls