Qantas to build new lounge at Heathrow T3

23 Feb 2016 by Clement Huang

Qantas has selected London’s Heathrow Airport as the location for its next flagship lounge, with construction due to begin in September.

The facility, due to open in 2017, will occupy a split-level space in Terminal 3 with views over the airfield and accommodation for around 230 people.


In terms of features and services, the new Qantas lounge will include the airline’s signature Rockpool menu and dining experience; a full-service bar; shower facilities; a business centre; and a children’s zone.

Access will be granted to Qantas Club members, first and business class passengers on Oneworld marketed and operated flights, Gold or higher tier members of the Qantas Frequent Flyer programme, Oneworld Emerald and Sapphire members flying with a member carrier; and passengers travelling in tiered cabins on partner airlines with a “QF” code.


According to Qantas chief executive Alan Joyce, the development of the new lounge shows the airline’s continued strong performance on its flights to the world’s second-busiest international airport.

“The Kangaroo Route is at the heart of Qantas’s identity and London remains one of our most important destinations,” Joyce said. “We want the first dedicated Qantas lounge at Heathrow to be something special. Our lounges in Australia and overseas are often named among the world’s best. Customers love them and we make regular improvements based on what they tell us they’d like to see next.”


For more information, visit

Clement Huang

Loading comments...
Business Traveller April 2020 edition
Business Traveller April 2020 edition
Be up-to-date
Magazine Subscription
To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below