United opens lounges in Atlanta and San Francisco

United Airlines has opened new lounges at Atlanta Hartsfield-Jackson International and San Francisco International airports.

The United Club facilities are part of the airline’s $100 million lounge transformation programme,

This will also see United renovate and update other lounges at New York Newark, Chicago O’Hare, Los Angeles, Fort Lauderdale, Dallas-Fort Worth and Guam airports in 2016.

New United Club design concept

The nearly 460 sqm Atlanta United Club has a capacity for more than 100 people and is located between gates 11 and 12 at Concourse T on the mezzanine level.

The latest United Club is 550 sqm in size and is located in the newly renovated Terminal 3 East Concourse, which also recently reopened. It can seat 130 guests.

It joins two other United lounges at the airport – in Terminal 3’s Concourse F (see news, June 2014) and in the airport’s International Terminal G.

Jimmy Samartzis, United’s vice president of food services and United Clubs, said: “Our customers deserve the very best travel experience, and our new clubs are not only beautiful spaces, they are also very functional and will provide the perfect settings for customers to relax, refresh and recharge before their flights.

“We are investing over $100 million in our United Club locations over the next few years to offer customers the added comfort and convenience they expect during their trips.”


Graham Smith

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  • What planet are those UA exec’s on. People don’t relax in their lounges. For Christ’s sake, stop the spin. UA lounges are nothing more than expensive, over-crowded cafeterias that serve crappy food and even worse coffee and god forbid a passenger should want a drink. Get out your wallet folks and pay for it. “Beautiful spaces” John? Get your hand off it mate. “The perfect setting” WTF. These people will say anything to toe the corporate line. It makes me sick to be honest. Isn’t making false corporate statements a jail-able offence? Maybe some time away for corporate fraud might sort these people out.

  • #roddub1 is right.. the United Clubs are a joke, overcrowded and the “free” drinks are just basic local cheap wines or beers…like on air… if you want a much better wine you have to pay for it at the Club or on air. Maybe the executives are not travelling other companies to see what they are doing to improve… not too far from them is AA or DL who are making efforts to improve the experience at lounges and on board. I do enjoy my Executive Level (Gold Star Alliance) of UA on other lounges like NH or LH when I’m travelling in SA flight and I have the choice to use those lounges… Food? they don’t have food..just pretzels and mixed of granolas or grains and some crackers and cheese… In case you don’t have more options of lounges, I go to a restaurant with seating option and I do enjoy there much better because at least I can order food and pay for the wine that I want…and most airports are having Free Wi-Fi today…

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