Lounge check: Qantas Hong Kong Lounge

20 Aug 2015 by Clement Huang
Following a multimillion-dollar refurbishment, the Qantas Hong Kong Lounge re-opened its doors in April 2014. The significant investment highlights the importance Qantas places on the Hong Kong market, which is further underlined by the fact that Hong Kong became one of the first international destinations to feature Qantas’ new Business Suites product on the A330 earlier this year (see here). The Qantas Hong Kong Lounge entrance I travelled with Qantas from Hong Kong to Sydney last month, and took the opportunity to visit the lounge. LOCATION Near immigration on level 7, above Gate 15. INTERIOR The 2,000sqm Qantas Hong Kong Lounge was designed by Sumu Design & Caon Studio, the same team behind the Qantas Singapore Lounge. It has a spacious feel, thanks in part to an open-plan layout. Unlike many of its competitors, Qantas decided against enclosing the lounge with walls or windows but merely has railings installed around the outside. The lounge's elevated position also helps to create the impression that it's larger than it actually is. This is enhanced by bright décor and an abundance of natural light, with views onto the airfield. Seating area At the same time, the facility is divided into distinct sections – each with its own purpose and character. A personal favourite of mine is the communal bar and dining area. A large table dominates the space and is a great option for those travelling in larger groups, or to socialise with fellow passengers. Communal dining table The lounge offers some 300 seats, which come in different colours and design. Not only does this add character to the facility, but it helps to break up the lounge into sections. Lounge seats Wifi is offered throughout, and guests can take advantage of a wireless printer. There are also plenty of power outlets and USB charging ports available. For those looking to catch up on the latest news and trends, there is a magazine rack filled with international publications. Magazine rack – and yes, you'll find Business Traveller Asia-Pacific here Given that most Qantas flights depart Hong Kong in the evening, the 12 shower suites are a welcome addition to freshen up before flights. First class and Platinum One Frequent Flyers will also benefit from a shirt pressing and shoe shine service, along with priority access to the showers. DINING Qantas has long been known for its excellent F&B offerings, courtesy of the close ties with celebrity chef Neil Perry, who serves as consulting chef for the Australian carrier. Chinese BBQ "char siew" rice The lounge offers the best of Perry’s Asian-Australian fusion philosophy, with the addition of favourite local dishes, to deliver a memorable dining experience for guests. Shaomai from the yum cha trolley A particularly noteworthy highlight is the yum cha trolleys that appear from time-to-time throughout the day, delivering freshly made dim sum. The shaomai pork dumplings, served alongside spicy chilli oil, were particularly good. Buffet area For guests that prefer a more conventional F&B experience, the Qantas Hong Kong Lounge also offers a buffet. I was impressed by the amount of food available, as the spread included a range of hot oriental and international dishes, as well as a number of salads and soups. An à la carte service is also available. Spice Temple BBQ Bar Finally, there is the Spice Temple BBQ Bar – another creation by Perry’s Rockpool Group. Here, chefs serve up regionally inspired cuisine such as the famous Chinese cha siew rice accompanied by Asian salad and pickles. This is complemented by a barista service that mixes up a selection of signature Spice Temple cocktails, wines and spirits. SERVICE Qantas has partnered with luxury French hotel brand, Sofitel once again to ensure world-class service, a partnership that has proved successful in the airline's flagship Sydney and Melbourne international lounges, as well as its Singapore facility. This was evident as soon as I settled into my seat, as a friendly lounge staff member immediately offered me a welcome drink and pointed me towards the buffet area. Dining table with à la carte service ELIGIBILITY Qantas first and business customers, Platinum One, Platinum and Gold Qantas Frequent Flyers, Qantas Club members and their guests, and eligible Oneworld Emerald and Sapphire customers and their guests. VERDICT The Qantas Hong Kong Lounge is the perfect blend of world-class facilities and service. For me, this is one of the finest lounges at Hong Kong International Airport. For more information, visit Clement Huang
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