News

Mandarin Oriental victim of cyber attack

6 Mar 2015 by Clement Huang
Mandarin Oriental (MO) has confirmed that a number of its hotels in the US and Europe have had their credit card systems hacked. According to the group, malicious malware was identified within its systems that was targeting credit card information. The breach reportedly occurred in December 2014. MO is coordinating with the appropriate authorities to protect its customers and has removed the software. According to a statement issued by MO "personal guest data, and credit card security codes have not been compromised". While the group has declined to reveal the specific hotels that were targeted by the cyber attack, it has revealed that only an “isolated” number of properties in the US and Europe was affected. No MO properties in Asia were breached. Customers that have stayed in a MO hotel in the US or Europe are recommended to check their credit card statement and be on a lookout for unauthorised activities. Contact your credit card provider directly if necessary. For more information, visit mandarinoriental.com Clement Huang
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