United Airlines (United) has unveiled new check-in options at San Francisco International Airport. Available only to its most frequent customers, the new additions include a reception lobby for its invitation-only Global Service program and a dedicated check-in area for Premier MileagePlus members.
Located across from doors five and six at the departure level of Terminal 3, the Global Services reception lobby offers personalised check-in services to travellers flying in United GlobalFirst on long-haul international flights.
Premium passengers can look forward to five full-service check-in podiums, a seating area, and front-of-line security lane access at this 1,100sqm glass-enclosed facility. The reception lobby is United’s third, following similar facilities at Chicago O’Hare International Airport and Newark Liberty International Airport.
Meanwhile, the new Premier check-in area, located near Terminal 3’s Boarding Area E is designed to expedite check-in for MileagePlus Premier members. It includes kiosks that allow customers to tag their own bags in order to further speed up their path to the gate.
The new check-in area replaces the previous Terminal 3 Premier check in section, which will now be converted to serve economy class passengers.
"These new amenities will provide a higher level of comfort, convenience and personalized service, enhancing our most frequent travelers' experience when they fly with us," said Jimmy Samartzis, United's vice president of customer experience.
For more information, visit united.com
Clement Huang
