Qantas launches new FFP website

Qantas’ 10 million Frequent Flyer members can now view and manage their loyalty accounts via the airline’s new online hub qantaspoints.com

The website provides a comprehensive list of ways in which loyalty programme members can earn or use their points, which are not just limited to point accrual or redemption on flights, but encompass a wide range of shopping, dining and service options as well.

The newly launched Qantas Points online portal

Taking a leaf out of Singapore Airlines’ recently launched KrisFlyer Spree portal (see here), the new website also reflects the growing trend towards using loyalty points for e-commerce. The Online Mall section of the website is stocked with premium global brands including Apple, eBay, David Jones and Macy’s, meaning Qantas’ Frequent Flyer members can shop online through a wide range of merchants and earn points at preferential rates.

For example, customers who shop at eBay will receive two Qantas Points for every A$1 (US$0.9) spent. Macy’s offers an even better accrual rate of four Qantas Points per dollar spent.

Online Mall – meeting all your shopping needs

For a complete list of retailers and earning rates, see below:

David Jones: Earn 5 points per $1 spent

Apple: Earn 2 points per $1 spent

eBay: Earn 2 points per $1 spent

Net-A-Porter: Earn 4 points per $1 spent

Macy’s: Earn 4 points per $1 spent

Selfridges: Earn 3 points per $1 spent

Williams-Sonoma: Earn 4 points per $1 spent

Booktopia: Earn 4 points per $1 spent

West-Elm: Earn 4 points per $1 spent

The Iconic: Earn 4 points per $1 spent

Bobbi Brown: Earn 4 points per $1 spent

Fortnum and Mason: Earn 3 points per $1 spent

iTunes: Earn 3 points per $1 spent

Mr Porter: Earn 4 points per $1 spent

Neiman Marcus: Earn 5 points per $1 spent

Pottery Barn: Earn 4 points per $1 spent

Pottery Barn Kids: Earn 4 points per $1 spent

A comprehensive look into how to earn points

Qantas Loyalty chief executive officer Lesley Grant has expressed confidence in the new website and online shopping experience.

“What started as the Qantas Frequent Flyer program has grown significantly in the past few years, to include a lot of new ways to earn points and entirely new programs like Qantas Cash, Qantas Golf, aQuire, and Qantas epiQure, Qantaspoints.com is designed to help members navigate what’s on offer so that they can get the most out of it,” said Grant.

For more information, visit qantaspoints.com

Clement Huang


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