Singapore Airlines is suspending its services to Riyadh and Cairo from September 28 and 30 respectively.
Both routes' poor performance was due to a lack of demand as well as increased competition from other carriers. Cairo, for instance, is well served by Gulf airlines, eating up a significant part of SIA's market.
SIA currently serves both Cairo and Riyadh three times weekly, but its service to Cairo features a layover in Dubai.
Passengers holding confirmed tickets for travel to either destination after the cancellation dates will be eligible for refunds, without administrative fees or penalties. This will also apply to any KrisFlyer redemption tickets, and all miles will be refunded accordingly.
SIA will attempt to contact affected customers to offer alternative travel options.
Connections to and from both cancelled destinations will still be possible on other airlines via connections through points such as Dubai in the UAE.
SIA will continue to serve Jeddah in Saudi Arabia. However, instead of flying there via Riyadh as it currently does, Jeddah will instead be operated via Dubai from October 2 onwards.
Clement Huang
