First look: Qantas' new lounge at HKIA

3 Apr 2014 by Clement Huang
Qantas has officially launched its new lounge in Hong Kong, which is open to first and business class passengers, as well as Qantas frequent flyer members (gold, platinum, platinum one tiers), and Oneworld Sapphire and Emerald cardholders. Qantas HKIA lounge Hong Kong remains a key hub within the region for the airline, and along with the new lounge, the company will also be upgrading the cabin products on its fleet of A330s (see here), which it will use to serve Greater China from Melbourne and Brisbane. As reported previously by Business Traveller Asia-Pacific (see here), the 300-seat lounge draws inspiration from its local destinations in terms of the design and dining offerings. The facility has 12 showers, a family zone and a flexible working area. It also offers a range of dining experiences for customers – from the Spice Temple BBQ Bar to yum cha trolleys offering different types of traditional Chinese dim sum, as well as an extensive buffet and locally influenced plate of the day. Qantas HKIA lounge Chief executive of Qantas International, Simon Hickey, has stated that the multi-million dollar development was important due to the timing of the carrier’s flights between Hong Kong and Australia.

“All of our flights from Hong Kong to Australia are overnight, so we know customers will enjoy being able to dine in the lounge before they fly so they can maximise their sleep onboard,” said Hickey. “The Hong Kong Lounge is stylish and contemporary, designed to reflect the colour, vibrancy and luxury of Hong Kong. It’s the perfect environment for our customers to relax and work before their flight."

Building on the foundation set by the Qantas Singapore Lounge that launched last year (see here), the company has once again teamed up with consulting chef Neil Perry to design menus based on his Rockpool and Spice Temple restaurants utilising regionally inspired flavours and ingredients.

Qantas has also partnered with French luxury hotel chain Sofitel to offer a series of services that includes a hosted experience, along with shirt pressing, shoe shining and priority access to shower facilities for first class passengers and platinum one-tier Qantas frequent flyers.

“The new Hong Kong Lounge is testament to our continued investment in the lounge and inflight experiences right across our network. Our customers continue to tell us that Qantas lounges are a key part of their journey and that our international lounges are just as important as our lounges in Australia,” said Hickey.


Scroll down for more pictures of the facility.

Clement Huang

Qantas HKIA lounge

Long bar for wining and dining

Qantas HKIA lounge

Work area; because of Hong Kong regulations, power sockets have to be all in the British 3-pin style, so bring an adaptor with you

Qantas HKIA lounge

Long table with a view

Qantas HKIA lounge

Self-service buffet

Qantas HKIA lounge

Catching up on some TV

Qantas HKIA lounge

These seats in the lounge have a similar design to those found on the airline's upgraded A330s, especially the crisscross pattern

Qantas HKIA lounge

Help yourself to a drink



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