United Airlines has this week expanded its tarmac transportation service to San Francisco International Airport.
The chauffeur service, operated using Mercedes-Benz GL-Class vehicles, is offered to some Global Services members and United Global First passengers who connect at SFO to a domestic or international flight.
Where possible, United staff surprise Global Services and United Global First customers with applicable itineraries who may have tight connections and will drive them across the tarmac to their connecting flights.
The service had previously only been available in Chicago, Houston and Newark, where it was introduced in January (see news, January 29).
Jimmy Samartzis, United’s vice president of customer experience, said: “We are delighted to offer our busiest travelers, for whom time is so important, another way to make their travel easier and more convenient.
“With the tarmac transfer service, our investments in the new Boarding Area E in Terminal 3 and new terminal facilities to come, we are strengthening San Francisco as the region’s premier hub and the nation’s best trans-Pacific gateway.”