BA makes Gold Executive Club upgrade changes

British Airways Gold Executive Club members will now receive two upgrade vouchers for one person, instead of a single upgrade voucher for two, when they earn 3,500 tier points.

Currently, cardholders receive an upgrade for two voucher when they amass 2,500 tier points and another when they reach 3,500.

In response to member feedback, BA has decided to award two Gold upgrade vouchers for one person at 3,500 tier points.

The airline said in a statement: “This means that if the customer is travelling on their own, they are able to upgrade on two separate occasions.”

Ian Romanis, the airline’s head of customer engagement, added: “We know from our Gold customers that they don’t always travel with a companion and would value the flexibility of two upgrade vouchers they can use on separate occasions, so we’ve made the change in response to their feedback.”

In December, BA allowed Executive Club Gold members with more than 5,000 tier points to nominate a family member or friend for a Gold partner card and two more for Silver partner cards (see news, December 11).

Graham Smith

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  • I’m happy to hear this great news.

    I am one of those Gold Executive Club members that have always received outstanding service from BA, that’s why I fly with them and don’t even bother flying with any of the Big Three middle-eastern airlines; their Frequent Flyer Programs can never match BA’s, nor BA’s great service on board!

  • I have been a gold member on Qatar and a gold member on BA and BA is well behind Qatar by far. When trying to book a flight with my Avios it is nearly impossible on BA whereas it is very easy on Qatar. I am very disappointed with BA.

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