Airlines waive rebooking fees after Manila flooding (Update)

8 Aug 2012

Philippine airlines Cebu Pacific and Philippines Airlines (PAL) have said they will allow free rebooking for passengers unable to take flights on Thursday because of flooding in Manila. 

According to, PAL said it would waive rebooking fees for all passengers who could not take flights, subject to availability and booking class. The free rebooking applies to both international and domestic passengers going to and from Manila. 

The site also reported that Cebu Pacific was waiving rebooking fees for Thursday and allowing passengers to rebook free of charge within 30 days. 

Both airlines had also offered free rebooking of flights for passengers travelling on Wednesday, after weather conditions meant flights into Manila had to be diverted and made reaching the airport difficult. 

Widespread flooding brought Metro Manila to a standstill, making travel around large parts of the city near impossible. Non-stop monsoon rains, with almost 323 millimeters (13 inches) falling in 24 hours, left nearly 90 percent of the Philippines capital flooded by late Tuesday.  

Late on Tuesday evening, 126 of the city’s roads in Ilocos, Central Luzon, Calabarzon, Western Visayas, Cordillera and NCR were impassable, according to the Philippine Daily Inquirer. The Metropolitan Manila Development authority is tweeting updates of road conditions using @mmda.

The Department of Transportation and Communications has said that Manila’s Light Rail Transit would remain operational and unaffected, particularly lines 1 and 2.

The Inquirer reported that dozens of travellers failed to make it to their flights on Tuesday because of flooded roads around the airport, though the flights in fact continued to take off and land on schedule through the heavy rain.

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Nicholas Olczak

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