News

Malaysia Airlines to accommodate AirAsia X passengers

30 Mar 2012

Malaysia Airlines has announced it will accommodate all passengers affected by the cancellation of AirAsia X’s flights to London, Paris, Mumbai and New Delhi, which were dropped as part of a cost-saving initiative (see story here).

Between March 28 and October 27, all economy and premium economy passengers with confirmed AirAsia X tickets issued before January 13 2012 for any of the four routes will be transferred onto Malaysia Airlines operated flights. While economy class passengers will be in economy on MAS, premium economy passengers will be upgraded to business class on MAS since the carrier does not have a premium economy cabin. 

According to a spokesperson, once the transfer has been confirmed, all AirAsia X passengers will receive the amenities that MAS passengers receive, such as check-in baggage allowance based on class of travel and onboard meals.

Under the agreement, MAS will receive “upfront cash payments and pre-payments on tickets for re-accommodated passengers.” According to an official statement from the carrier, to date MAS has received RM20 million (US$6 million) in cash from AirAsia X. 

For more information, visit www.malaysiaairlines.com

Alisha Haridasani

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