News

Spanair loyalty members offered status match... but no miles

22 Feb 2012 by BusinessTraveller

Members of the now defunct Spanair will be offered silver and gold status match within the loyalty programmes of “several Star Alliance member carriers”, but will lose all accumulated miles.

Star Alliance has posted the following notice on its website:

“Star Alliance offers Status Match to SpanairStar Gold and Silver Card Holders

“With Spanair having ceased operations since 27 January this year, the airline’s Frequent Flyer Programme (FFP), SpanairStar, has also been discontinued.

“In appreciation of Spanair’s FFP members’ loyalty, all SpanairStar Gold and Silver card holders are being contacted with a status match offer from several Star Alliance member carrier’s FFP. Please note however, that the accumulated miles can unfortunately not be transferred into other Star Alliance member airline FFPs.

“If you are SpanairStar Gold or Silver member and still haven’t received the email from Spanair about the SpanairStar Status Match by 23 February, please contact us at [email protected] and we will direct your concern to Spanair. Please include your name, your SpanairStar status and your SpanairStar FFP number.”

It’s not yet clear which frequent flyer programmes members will be offered status match within.

For more information visit staraliiance.com.

Report by Mark Caswell

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