UPDATE: Qantas to compensate passengers for incidental costs incurred

2 Nov 2011

Qantas announced today it will compensate all passengers affected by the industrial debacle for all unintended extraneous expenses, such as accommodation, meals and airport transfers.

Upon request from the Australian Competition and Consumer Commission (ACCC), the carrier announced today on its website that it will reimburse passengers up to a total value of A$350 (US$364) comprising of A$250 (US$260) for accommodation and A$100 (US$104) for meals, phone calls and any other costs incurred.

Passengers must keep their receipts in order to make the claims. These reimbursements are separate to refunds for booking cancellations and waiver of rebooking fees that Qantas is also offering.

For more information, visit

Alisha Haridasani

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