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Philippine Airlines to temporarily suspend flights

26 Sep 2011

Philippine Airlines (PAL) has announced that it will reduce domestic flights by 30 per cent, while 12 per cent of its international flights would be cut provisionally.

The 11 international points to be affected include Hong Kong, Bangkok, Singapore, New Delhi, Macau, Los Angeles, Vancouver, Guam, Sydney, Melbourne and Incheon.

According to the carrier’s website, this move was made in anticipation of the transfer of the airline’s outsourcing project, which involves moving catering, ground handling and call centre reservations units to third party service providers on October 1.

The flight suspension on selected routes seeks to thwart passenger inconvenience and sudden unplanned flight cancellations. In addition, the reduced flights also ease the carrier’s ability to adjust and transfer functions of its three non-core units.

PAL spokesperson, Cielo Villaluna, said that the flights would resume on varying dates in October to November after the airline’s operations resume normality after the outsourcing. For a full listing of cancelled flights and flight resumption dates, click here.

“PAL is adopting contingency measures during the transition period to shield its customers from unnecessary inconvenience and hassles. We’re not taking any chances. These measures will help alleviate the inevitable minor kinks in PAL’s service as we go though this difficult but necessary transition period,” said Villaluna.

For more information, visit www.philippineairlines.com

Tiffany Sandrasageran

palaircraft

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