United extends mobile boarding to international flights

16 Mar 2011 by AndrewGough

United has followed the example of merger partner Continental Airlines in offering mobile check-in and paperless boarding on international routes.

Passengers flying outside the US with United can now check-in online through their web-enabled mobile device 24-hours prior to departure.

Mobile boarding passes will initially be available only for passengers departing from London, Munich, Amsterdam, Brussels, Geneva, Zurich, Moscow and Osaka, with plans to extend the service in the coming months to Frankfurt, Tokyo Narita and Hong Kong.

As with most other mobile boarding pass systems, a barcode containing passenger information is displayed and scanned from the mobile device’s screen. The boarding pass also displays seat assignments, gate changes and upgrade confirmations.

United already offers paperless boarding at 62 US airports, including its hubs at Chicago, Denver, Washington Dulles, San Francisco and Los Angeles.

Continental, prior to its merger with United Airlines, began offering a mobile boarding pass service on flights from Frankfurt back in 2009 (see online news December 1). It now offers the service to London, Frankfurt, Munich, Brussels, Zurich, Geneva, Amsterdam and Saipan.

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Report by Andrew Gough

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