Cathay Pacific offers special repatriate rates

14 Mar 2011

Cathay Pacific Airways is offering a special one-way repatriation fare from Tokyo to Hong Kong of HK$5,755 (US$738) between now and March 20, 2011, in light of the earthquake and tsunami that struck the northeastern coast of Japan on March 11, 2011.

The special fare was introduced on March 12 and is for those who do not have a confirmed booking but would like to fly to Hong Kong. Bookings must be made through the carrier’s website, local Cathay Pacific offices or the airport counter.

Passengers who bought tickets on March 12 from the airport counters and were charged the full published fare of approximately HK$15,000 (US$1,925) will be refunded the difference.

A Cathay Pacific spokesperson said: “This special fare arrangement has been communicated to our staff at both Narita International Airport and Haneda Airport in Tokyo. Our priority is to help bring people back to Hong Kong. As is the usual industry practice, published fares are quoted for passengers who turn up at our airport counters to buy tickets. For Cathay Pacific, the published fare from Tokyo to Hong Kong is about HK$15,000 (US$1,925).

“We understand that individual passengers may have bought tickets at the full published fare from our airport counters from 12 March 2011, and we will refund to them the fare difference between the full published fare and this special repatriation fare.”

The refund only applies to those without confirmed bookings travelling from Tokyo to Hong Kong. Passengers who have purchased tickets before March 11, 2011, or are travelling from other Japanese cities will not be refunded.

The carrier has also waived all rebooking and rerouting charges for tickets issued worldwide on or after the day the earthquake hit involving Narita or Haneda Airports until April 15. Revised travel dates must be on or before May 31, 2011.

After Narita and Haneda Airports began operations again on March 12, 2011, Cathay Pacific resumed all flights according to its normal schedule, operating all seven flights to both Airports.

It should be noted that power outages at Narita Airport and Haneda Airport continue to disrupt public transportation, such as the Narita Express (N’EX) and the JR Line to and from Narita Airport.

For more information, visit

Alisha Haridasani

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