The big picture: Gatwick relaunches shuttle service

2 Jul 2010 by BusinessTraveller

Gatwick airport has relaunched its inter-terminal shuttle service, in what it is calling the “first major milestone” in a £1 billion development programme.

The shuttle system had been closed since last September, and has undergone a £43 million refurbishment project including the installation of a completely new shuttle system, new shuttle cars, refurbishment of the rubber track and the “transformation of the terminal stations”.

Gatwick says the new system will speed up passengers’ journeys, with the transfer taking under three minutes, and the new shuttle cars include extra seating, live journey information, onboard CCTV cameras and full access for passengers with reduced mobility.

The airport was purchased from BAA last year by Global Infrastructure Partners, owners of London City airport, and the group says it will invest £1 billion over the next two years, including improvements to the South Terminal departure lounge, entrance forecourts, immigration hall, baggage systems and the North Terminal Interchange.

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Report by Mark Caswell

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