News

Changi Airport tries out service for hand carried items disallowed on flights

10 Jun 2010

Passengers at Changi Airport, who discover their hand-carried items are disallowed onboard aircraft due to security restrictions, can post these back to themselves at a Singapore address or overseas.

The two-month trial service, backed by Changi Airport Group and Singapore Post is offered at a dedicated at Terminal 1’s C-Pier (near Terminal 3). The items usually hold sentimental value or are commercially costly for the traveller. These include perfumes, liquid cosmetics (of more than 100ml), Swiss knives, grooming kits with scissors/clippers which would otherwise be confiscated at pre-flight screening checks.

Departing passengers at Changi need to go through pre-flight security checks before being allowed into the gate holdroom. Sharp and blunt objects as well as LAGs (liquids, aerosols and gels) of more than 100ml each will be confiscated and disposed of.

The items posted have to fit in either of two standard Speedpost envelope sizes and there is a 200ml limit on liquids. Each envelope comes with a barcode number which facilitates on-line tracking on the package's delivery status. All shipments are subject to SingPost's Speedpost regulations and guidelines.

Deliveries within Singapore are charged a flat fee of S$10 (US$7) per package regardless of size. For overseas addresses, charges vary according to the region of the mailing address and the envelope size.

After the test run, CAG and SingPost will assess customer feedback, demand and operational issues before deciding whether to extend the service to the rest of the airport on a permanent basis.

For more details, visit www.changiairport.com

Margie T Logarta

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