Qantas introduces mobile check-in for domestic flights

4 May 2010

Qantas has rolled out new technology, enabling mobile check-in for domestic flights around Australia. The new service is part of its “Airport of the Future” initiative (see news).

Alan Joyce, Qantas CEO, said that “increasing speed and ease through airports” was a key passenger demand.

He added they “wanted more control over their travel experience” and “be able to check-in before they even arrive at the airport and then move quickly through the airport to board their flight”.

The project would be fully realised this July with Perth Airport outfitted with a raft of service innovations including not only domestic check-in but also online advance seat selection offered to Qantas' top-tier freqent flyers (Platinum, Gold, Silver).

The software helps travellers flying Australian domestic routes to check in for their flights using their iPhones, BlackBerrys and other web-enabled mobile devices, between 24 hours and 45 minutes prior to departure.

A 2D barcode is sent to their phone which is then scanned by a reader at the gate, and a boarding receipt is printed for the customer with their name, frequent flyer details, flight number and seat allocation.

For more details, visit

Margie T Logarta

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