News

BA puts strike contingency plans in place

16 Mar 2010

British Airways (BA) will be operating limited services during the cabin crew strike scheduled from March 20 to 22, 2010 and from March 27 to 30, 2010. It has also stopped selling seats on all flights operating on the strike dates.

For flights from Asia-Pacific points Hongkong, Singapore, Beijing, Shanghai, Bangkok and Sydney to London Heathrow Airport, BA has advised that some flights will operate normally; some flights will operate using BA aircraft providing a different style of onboard service; other flights will be cancelled.

BA said that despite the lower than normal levels of cabin crew onboard during the industrial action, these will remain at or above the levels required by the UK aviation regulator, the Civil Aviation Authority.

Guidelines for passengers flying between March 20 to 22, March 23 to 26 and March 27 to 31 can be found on www.ba.com, which also provides an Arrivals and Departures facility that’s constantly updated with flight status information and details of how BA intends to operate them.

Customers booked to travel on flights between March 19 and 31, 2010 and wish to change their plans can either rebook to travel on another BA flight on the same route up to 355 days in the future at no extra charge (subject to availability) or cancel the booking and obtain a refund to the original form of payment. This option will only be available when BA has finalised the flying schedule.

For more developments on the strike, see news at the Business Traveller UK site.

Hotlines for BA destinations in the region:

Bangkok 66 2 627 1701

Hongkong 852 3071 5083

Northern China 10 800 7440 031

Southern China 10 800 4400 031

Singapore 65 6622 1747

Sydney 1300 767 177

Margie T Logarta

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