AirAsia introduces web and self-service check in

21 Jan 2010

Aggressive low-cost operator AirAsia has added two more travel conveniences, Web and Self Check in services.

Passengers can check in online 48 hours prior and up to four hours before the scheduled flight and print out their boarding pass. This facility is available to passengers taking any route in the AirAsia network, except those flying to Australia where travellers need to go through pre-immigration clearance. With web check in, passengers can head directly to the Document Check Counter for stamping and to the boarding gate. Those with baggage need to drop them at the Self Check-In Counter at least 60 minutes before boarding.

The self check-in kiosks are available at LCCT airports in Kuala Lumpur, Johor Bahru, Kota Kinabalu and Kuching and airports in Jakarta, Bali, Bangkok, Phuket, Chiangmai and Hatyai. They can be used six hours prior and one hour before departure time. After use, customers proceed to the Document Check Counter for stamping then to the boarding gate. Again, those with baggage must deposit them at the Self Check-in Counter.

For more details, visit

Margie T Logarta

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