News

Southern launches Priority Seat Card

26 Oct 2009 by Mark Caswell

Southern Railway has become the first operator in the country to
launch a priority seat card for travellers with disabilities, expectant
mothers, elderly passengers or those carrying infants.

The card
works in conjunction with the designated priority seats on Southern
trains, which can be used by all travellers but should be given up if
needed by qualifying passengers.

Southern says the launch of
the card (following a six-month trial involving 160 passengers) avoids
the embarrassment of passengers having to explain why they should be
able to use a priority seat, where the need is not obvious, for
instance those in the early stages of pregnancy.

The new Priority
Seat card will be available upon application, and those qualifying for
a card can use it on any Southern service. For more information on the
scheme visit southernrailway.com/priority.

Report by Mark Caswell

Do you think it was necessary for Southern to introduce the Priority Seat Card? Would you apply for the card? Have your say at businesstraveller.com/discussion.

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