Indira Gandhi International Airport (IGIA) sees today the opening of its new Terminal 1D (T1D). Outbound passengers of three Indian domestic carriers Indigo, Kingfisher and Kingfisher Red will be the first to use the facillity.
Kingfisher Airlines has transferred from T1A, while Indigo and Kingfisher Red airlines have shifted from T1B, which will be closed for a major renovation once airlines that use it have been moved to other departure terminals.
Jet Airways, Jetlite and Spicejet, which push back from T1B, and Go Air and Jagson Airlines, which operate from T1A, are expected to use T1D by the end of the month.
T1D offers improved features designed to provide passengers with vastly enhanced customer experience. Up to now, IGIA has been unpopular with travellers for its decrepit infrastructure, poor service, and on several occasions, shoddy safety record. The innovations include:
• Eight entry gates from the city side for easy access
• Modern four level in-line baggage handling system to eliminate baggage X-ray prior to check in.
• 72 check-in counters, 16 self check-in kiosks and 14 security channels to ensure quick processing.
• Two-level spacious security-hold area with Wi-Fi connectivity, extensive seating, passenger amenities like Lounges, F&B and retail outlets
• 15 gates for easy bus boarding with 11 bus boarding points.
A special zone is even available for passengers with special needs, the elderly and unaccompanied minors. It is manned by IGIA's customer care employees, tasked to provide the required assistance.
With the opening of T1D terminal, domestic passengers flying from New Delhi are advised to familiarise themselves with the new traffic routing at IGIA.
For more details, go to www.newdelhiairport.in
Gigi Onag
