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Remove credit card fees, business travellers tell Ryanair

22 Mar 2009 by Mark Caswell

Over a third of business travellers voted credit card fees as the charge they would most like Ryanair to remove, according to a recent businesstraveller.com survey.

Credit card charges topped the poll, garnering 35.8 per cent of votes, with luggage charges in second place on 21.8 per cent and airport check-in fees close behind in third with 21.5 per cent of votes.

The carrier’s premium rate phone charges (Ryanair charges ten pence per minute for its reservations line in the UK, but as much as €0.80 per minute in Italy and €1 per minute in Belgium) were the most unpopular charges among 14 per cent of voters, with food and beverages costs and priority boarding fees in fifth and sixth place respectively.

The news comes as Ryanair announced it will charge passengers up to £20 to check in at the airport during the phasing out of airport check-in desks this summer (see online news March 10). The carrier’s CEO Michael O’Leary also recently revealed that the airline has considered introducing a £1 charge to use toilets in-flight (see online news February 27).

For more information visit ryanair.com.

A total of 307 visitors to businesstraveller.com responded to the question “Which charge should Ryanair get rid of?”. For the full results and to take part in our latest survey, visit businesstraveller.com/polls.

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