News

Air France launches mobile boarding passes

4 Sep 2008 by Mark Caswell

Air France passengers travelling between Paris and Amsterdam can now have their boarding pass sent directly to their mobile phone or PDA.

In what the airline is calling “a world premiere for international round-trip flights”, Air France is initially offering a paper-free service on its 15 daily flights connecting Paris CDG (terminal 2F1) and Amsterdam, in both directions.

Customers checking in for their flight on the carrier’s mobile website at http://mobile.airfrance.com, can then receive their boarding pass with a secure barcode by SMS or MMS directly to their mobile, or by email if their phone is equipped with internet access.

The paper-free boarding pass contains all the information displayed on a conventional boarding pass (boarding time, boarding gate, departure time, seat number and travel class). Passengers travelling with hand luggage only can proceed straight to security, and the pass will also give eligible passengers access to executive lounges. Passengers with checked luggage baggage go to the baggage drop-off counters where the barcode can be scanned.

Air France points out that as with any e-ticket, the reservation details remains visible in the airline’s system, so should a passenger’s phone not be working for any reason, they can still print out a conventional boarding pass at a self-service kiosk.

Bmi has recently been trialling a similar service on certain UK domestic routes (see online news June 1).

For more information visit airfrance.co.uk.

Report by Mark Caswell

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