News

Have you claimed yet?

4 Jul 2008 by Mark Caswell

BA and Virgin
have agreed to fund an advertising campaign reminding passengers of their
rights to claim compensation resulting from the carriers’ price-fixing scandal.

Earlier this year
the airlines were forced to pay £73.5 million to fund compensation claims for
overcharged flights purchased between August 11, 2004
and March 23, 2006 (see online news February 19).

So far around 100,000 individuals have
registered for partials refunds, but it is thought there are as many as 8
million UK and US
passengers who could be eligible for compensation.

To encourage more passengers to make their
claim, advertisements will appear over the next few weeks in UK
national newspapers, weekly and monthly magazines, booking sites such as Expedia
and Lastminute, and in BA and Virgin’s in-flight publications.

On July 14 claim forms will also be sent to
all those whose contact details have been provided at airpassengerrefund.co.uk,
and from the same date passengers will be able to make claims directly on the
website. Refunds are expected to begin being processed in October of this year.

Commenting on the advertising campaign,
Anthony Maton, partner at Cohen Milstein (the UK lawyers acting on behalf of
claimants in the case) said:

“Since we
announced this settlement in February the website has received over 1,200 registrations from businesses ranging from SMEs
to blue chip firms as well as 100,000 registrations from individuals. 
However, in granting its approval the US Federal Court has taken into account
the fact that UK
businesses and consumers are unlikely to have previously come across a
settlement of this type. Accordingly, it has therefore sanctioned a robust,
multi-pronged notification programme designed to deliver plain and easy to
understand information about the Settlement. The programme is estimated to
reach almost 90 per cent of those passengers who are entitled to make a claim.”

For more
information visit airpassengerrefund.co.uk.

Report
by Mark Caswell

Loading comments...
Share with your friends










Submit
Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below

Polls