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Swiss First Lounge, Zurich

18 Mar 2008 by BusinessTraveller

Swiss First LoungeWHERE IS IT? The official entrance to the first class lounge is
situated close to the transit desk after passport control, in front of the
security check for the gates in Terminal A. First class passengers can also
access the facility through the business class lounge (which also houses what
is reputedly the longest lounge bar in the world). From the first lounge it
takes five to ten minutes to reach the gates, not including security.

WHO CAN USE IT? Swiss and Lufthansa first class passengers, Miles and
More members with HON Circle
status and first class passengers who are flying Swiss as an operating carrier.
The lounge is open from 6am to 9.30pm.

FIRST IMPRESSIONS There is a separate service desk and reception with
an entrance either side leading into the lounge. Opposite is the business class
lounge, which is currently undergoing renovations and is expected to be ready
by June 7, in time for the Euro 2008 football championships. The quiet, airy
first lounge has neutral décor and felt very relaxed, with views over runway 28
and Terminal E through floor-to-ceiling windows.

LOUNGE FACILITIES There are two main seating areas in the 650-sqm
lounge, which features Jurassic limestone throughout and is fitted with low
black-leather armchairs designed by Jasper Morrison (panels attached to the
chairs have ethernet ports for internet access, but passengers should bring
their own cable as reception doesn’t have many spares). Jars of peanuts and
gummy bears top each coffee table, and there are two modest self-service
refreshment bars offering wine, Tattinger brut rosé champagne, fruit, desserts,
savoury snacks and Swiss chocolate. (Similar offerings to those in the business
class lounge.)

At one end there is a TV section and library and at the other, two VIP rooms
which need to be booked at reception. For passengers preferring to eat before
their flight, there is a 12-seat fine-dining restaurant (plus six seats at the
bar) offering free Swiss and international à la carte cuisine with one starter,
main course and dessert designed by the in-flight chef. (The menu mirrors what
is available on the plane.) Flights are not called from the lounge, but
departure boards are positioned at various points around the facility.Swiss First Lounge

There are two meeting rooms with a capacity of six to eight people, bookable
upon arrival at reception. There is wired and wireless internet access
throughout, but wifi can only be accessed with a 30-minute voucher from the
desk, which means when it runs out you have to ask for another one. There are
three internet stations inside cabins – you can either use the laptops provided
or hook your own up – and a good selection of newspapers is available.

WASHROOM FACILITIES There is one shower each for men and women, with
towels and Bulgari toiletries, and a small day room where passengers can sleep
and freshen up, (this too must be booked at reception). The day room also has a
shower with towels and Bulgari products, a bed with pillow and blankets, and
drinks can be delivered on request.

OTHER SERVICES Swiss is offering first class and HON member
passengers a limousine service to open stands and Terminal E. Passengers also
have access to the “longest lounge bar in the world”, located upstairs via the
business class lounge.

VERDICT A comfortable and functional offering with aesthetically
pleasing design, and provided it is not too busy, passengers should find
everything they need.

CONTACT Swiss First Lounge, +41 227 993 340; swiss.com.

Jenny Southan

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