British Airways (BA) has finally added an “open jaw” and multiple flight function to its booking website ba.com.
It means that passengers can now book two one-way flights when returning from a different destination (for example, fly out to Hamburg and return from Berlin) and still benefit from the best available price. It also means that passengers wishing to book a multi-sector trip can now book all the flights simultaneously.
“Customers have been asking for these features for some time,” says a BA spokesperson, “and we’ve been working on it. We expect them to be very popular.”
So BA has finally solved the anomalous situation where passengers could book BA open jaws and multiple sectors when using online agents like expedia.com and Travelocity.com but not direct with ba.com.
The multiple flight booking function will assist passengers based in the regions heading overseas because a change of plane is usually required in London. It will also help passengers flying, say, from London to Sydney who wish to break their journeys in Bangkok or Singapore.
But the airline points out that all flights must bear a pure BA or BA code-share flight number. The multiple flight function cannot handle non-BA flights even if the airline in question is a member of the Oneworld alliance.
For more information go to www.ba.com
Report by Alex McWhirter