ZinzanBack to Forum
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Correct about creating an expectation and failing to meet it – previous posters are missing the point – yes I paid for a CW seat and got just that – but I was told a number of times by BA staff that ‘if’ they opened the cabin up it would be allocated as suggested. This didn’t happen – not sour grapes , not harassing , the point is the process was not followed, Throw it open and offer the seats for a fee – good suggestion.
The return journey from Miami (A380) was very good indeed.11 Feb 2018